Available for Remote Work ยท Worldwide

AWS Cloud &
Technical Support
Engineer

I help businesses build secure, scalable AWS infrastructure and provide world-class technical support. I focus on reducing downtime, cutting costs, and keeping systems running 24/7.

6+
Projects Delivered
AWS
and Azure Skilled
100%
Remote Ready
Julian Okoro
Open to Opportunities
Why Hire Me

What I Bring to Your Team

I do not just set up cloud infrastructure. I build systems that save money, scale effortlessly, and stay secure.

โ˜๏ธ

Cloud Infrastructure

Hands-on AWS and Azure experience designing secure, highly available architectures using best practices from the ground up.

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IAM and Security

Expert in Identity and Access Management, least-privilege policies, and cloud security hardening that keeps your data and systems protected.

โšก

CI/CD and Automation

I automate your deployment pipelines with Docker, Kubernetes, and Terraform so your team ships faster with zero manual errors.

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Technical Support

Years of experience in e-commerce and healthcare support. I resolve issues fast, communicate clearly, and keep clients happy.

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Monitoring and Reliability

I implement proactive monitoring and incident management so problems are caught before they become outages.

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Remote-First

Fully async-capable, reliable communicator across timezones. I deliver results independently without hand-holding.

Technical Stack

Skills and Certifications

A battle-tested toolkit built for real-world cloud and support challenges.

โ˜๏ธ Cloud Platforms
AWS EC2AWS S3AWS IAMAWS VPCCloudWatchAWS LambdaAzure ADAzure VM
๐Ÿณ DevOps and Automation
DockerKubernetesTerraformCI/CD PipelinesGitHub ActionsLocalStack
๐Ÿ–ฅ๏ธ Systems and Languages
LinuxBash ScriptingPythonGit
๐ŸŽง Support
Technical DocumentationIncident ManagementCustomer SupportTicket Systems
๐Ÿ… Certifications
๐ŸŸ 
AWS Cloud Practitioner
Amazon Web Services
๐Ÿ”ต
Azure Fundamentals
Microsoft AZ-900
โš™๏ธ
DevOps Engineering
The Cloud Squad
๐Ÿ›ก๏ธ
IAM and Security
AWS Training
๐ŸŒ Availability

English   Professional fluency
Timezone   WAT (UTC+1), flexible for US/EU hours
Availability   Full-time remote, contract or long-term

Technologies

Tech Stack

Tools and platforms I work with daily.

AmazonWeb Services
AWS
Azure
Docker
Kubernetes
Terraform
Python
Linux
GitHub
CI/CD
Portfolio

Projects and Deployments

Real-world infrastructure work. Designed, deployed, and documented.

Healthcare

HIPAA Compliant Cloud Infrastructure

HIPAA AWS Architecture

Designed and implemented a HIPAA-compliant cloud architecture on AWS, incorporating encrypted storage, strict IAM access controls, audit logging, and VPC network segmentation to protect sensitive patient health information.

AWSIAMVPCCloudWatchS3 EncryptionKMS
Cloud

Capstone: Bank Application Deployment

End-to-end cloud deployment of a production-grade banking application including infrastructure provisioning, security hardening, and CI/CD automation.

AWSDockerKubernetesTerraform
DevOps

CI/CD Pipeline with LocalStack

Built a fully local AWS simulation environment using LocalStack to test and validate CI/CD pipelines before production deployment. This reduced errors and cost significantly.

LocalStackGitHub ActionsAWS CLI
Backend

Bank App Backend

Designed and deployed scalable backend services for a financial application with secure API endpoints and cloud-native architecture.

PythonAWSDocker
Frontend

Bank App Frontend

Collaborated on the frontend deployment pipeline and hosting configuration on AWS for a customer-facing banking interface.

AWS S3CloudFrontCI/CD
Infrastructure

Kubernetes Manifests

Authored production-ready Kubernetes manifests for container orchestration including deployments, services, ingress, and config maps.

KubernetesYAMLHelm
IaC

Infrastructure as Code (Terraform)

Wrote reusable Terraform modules to provision AWS resources including VPCs, EC2 instances, IAM roles, and S3 buckets. This enables one-click environment setup.

TerraformAWSIaC
Background

Work Experience

A diverse background that makes me a well-rounded cloud and support professional.

Dec 2025 to Present
Technical Support Engineer
Dow ยท United States (Remote)
  • Providing technical support for cloud-based systems and internal infrastructure at a Fortune 500 company
  • Diagnosing and resolving complex technical issues across AWS cloud environments and enterprise tools
  • Collaborating with cross-functional teams to ensure high system availability and minimal downtime
  • Documenting solutions and contributing to internal knowledge bases for faster issue resolution
Jun 2025 to Dec 2025 ยท Contract
Cloud Engineer
Dominion Systems ยท United States (Remote)
  • Designed and managed secure AWS cloud infrastructure including EC2, S3, VPC, and IAM
  • Automated infrastructure provisioning using Terraform, reducing deployment time significantly
  • Built and maintained CI/CD pipelines to streamline software delivery and reduce manual errors
  • Implemented cloud security best practices including least-privilege access and encrypted storage
Mar 2025 to Aug 2025 ยท Contract
Customer Support Specialist
Nexom ยท United Kingdom (Remote)
  • Delivered high-quality customer support for a UK e-commerce platform handling order, billing, and technical queries
  • Maintained strong SLA compliance and consistently achieved high customer satisfaction scores
  • Identified recurring issues and escalated patterns to the product team to improve platform reliability
  • Created and maintained support documentation to reduce resolution time across the team
2024 to 2025
DevOps and Cloud Engineer
The Cloud Squad (Training and Projects)
  • Designed and deployed cloud infrastructure on AWS using EC2, S3, VPC, IAM, and CloudWatch
  • Built automated CI/CD pipelines using GitHub Actions and LocalStack for local AWS simulation
  • Containerised applications with Docker and orchestrated workloads using Kubernetes
  • Provisioned infrastructure as code using Terraform across multiple environments
2020 to 2022
Hospital Admin Assistant
Healthcare Facility
  • Managed records, scheduling, and administrative operations in a fast-paced medical environment
  • Demonstrated strong attention to detail, communication, and reliability under pressure
Get In Touch

Ready to Work Together?

Looking for a reliable AWS Cloud or Technical Support Engineer? Let's talk.

Whether you need cloud infrastructure built from scratch, DevOps pipelines automated, or a dependable technical support engineer, I am available for remote contracts and long-term roles.